kx98 Terms and Conditions

01 General Terms

kx98 (referred to hereinafter as "the Platform", "we", or "the Company") is an online gaming and sports betting service provider. By accessing our website kx98.cam or using our services, you are agreeing to be bound by all the terms and conditions in this document.

These terms and conditions, together with our Privacy Policy and Responsible Gaming Policy, form a legal agreement that applies between you and the Company.

1.1 Scope of Terms

These terms apply to all products, services, bonus offers, and promotional activities of kx98. Where separate terms exist for a specific game or promotion, those terms will serve as a supplement to these general terms.

1.2 Changes to Terms

kx98 reserves the right to change, amend, or update these terms and conditions at any time. Continuing to access the website or use the services after any change will be considered your acceptance of the updated terms. We therefore recommend visiting this page regularly.

02 Account Registration and Eligibility

2.1 Age Requirement

To register on kx98 and use our services, you must be at least 21 years of age. This platform is strictly prohibited for minors. The Company may request identity documents at any time to verify age.

2.2 One Account Only

Each individual may open only one account. Any attempt to open multiple accounts will result in all accounts being closed and any accumulated bonuses being forfeited.

2.3 Accurate Information

You are required to provide complete, truthful, and accurate information at the time of registration. kx98 reserves the right to immediately close the account and forfeit any balance if false or misleading information is provided.

2.4 Eligibility Requirements

• You must be legally entitled to participate in online betting activities.
• You must have a valid mobile banking or bank account in your own name.
• You must not be a person who has voluntarily self-excluded from any recognised organisation.
• Employees of the Company or close family members are not permitted to participate.

03 Deposits and Withdrawals

3.1 Accepted Payment Methods

kx98 supports all major mobile wallets and banking methods in Bangladesh. The list of accepted payment methods is given below:

3.2 Withdrawal Conditions

Account verification (KYC) must be completed before submitting a withdrawal request. Withdrawal funds will be sent only through the same method used for the deposit. Withdrawals to third-party accounts are not permitted.

3.3 Verification Process

The Company may request the following documents at any time to verify identity:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of mobile banking account ownership
• Documents relating to the source of funds

04 Bonus and Promotion Policy

4.1 Welcome Bonus

New members can receive a 100% bonus on their first deposit up to ৳10,000. A minimum deposit of ৳500 is required to receive this bonus.

4.2 Wagering Requirements

All bonus funds must meet a 10x (ten times) wagering requirement before they are eligible for withdrawal. For example, if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing.

4.3 General Bonus Rules

• Each bonus offer has its own expiry period — if not used within the specified time, the bonus will be cancelled.
• Multiple bonus offers cannot be used at the same time unless explicitly stated.
• There may be a maximum bet limit when wagering with bonus funds.
• If any misuse is detected at the Company's discretion, the bonus will be forfeited.
• Separate terms apply for VIP cashback and special promotions.

4.4 VIP Cashback Program

Regular players in kx98's five-tier VIP program receive weekly cashback benefits. The VIP tiers and cashback rates are given below:

VIP tier progression is determined based on regular activity and loyalty. The Company reserves the right to change VIP benefits at any time.

05 Betting and Gaming Rules

5.1 Betting Limits

kx98 sets minimum and maximum bet limits for each game and bet type. These limits are displayed in the game lobby and may change at any time.

5.2 Settlement of Bets During Technical Issues

If a technical fault occurs during a game or bet (server outage, disconnection), kx98 will settle the result according to its stored records. This decision will be considered final.

5.3 Sports Betting

• All sports bets will be settled according to the official results of the relevant sports body.
• If an event is cancelled or postponed, the bet amount will be refunded in accordance with kx98's existing policy.
• For live betting, odds may change at any time; the odds at the moment the bet is confirmed will apply.

5.4 Casino Games

All casino games (slots, live dealer, fishing games) are operated by third-party game developers. These games use certified Random Number Generator (RNG) technology to ensure fair and unbiased results.

06 Prohibited Activities

The following activities are strictly prohibited on the kx98 platform. Violating these rules will result in the account being immediately closed and, where possible, legal action being taken:

• Opening or operating multiple accounts.
• Using multiple identities or payment methods for the purpose of claiming bonus benefits.
• Using another person's account or sharing account access.
• Any form of hacking, cheating, or manipulation of gameplay.
• Using automated software or bots.
• Money laundering or conducting any illegal financial activity.
• Harassing or threatening other users of the platform.
• Operating an account on behalf of a minor.

07 Account Suspension and Closure

7.1 Closure by the Company

kx98 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause in these terms and conditions.
• Suspicion of fraud or money laundering.
• If the provision of false information is proven.
• If an account has been inactive for an extended period (generally more than 12 months).

7.2 Closure by the User

You may permanently or temporarily close your account at any time. Please contact our support team to do so. It is recommended that you withdraw any eligible balance before closing your account.

7.3 Inactive Accounts

If there has been no transaction or login for 12 months or more, the account will be considered inactive. Applicable charges may be applied to inactive accounts.

08 Privacy and Data Protection

kx98 gives the highest importance to protecting your personal information. We use SSL encryption and modern cybersecurity technology to keep your data secure.

For details on how your personal information is collected, used, and protected, please read our Privacy Policy.

8.1 Sharing Information with Third Parties

kx98 never sells your personal information to third parties. However, information may be shared in the following cases:

• With mobile banking partners for payment processing.
• In response to lawful requests from legal authorities.
• With organisations specialising in fraud prevention.

09 Limitation of Liability

To the fullest extent permitted by law, kx98 accepts no liability for the following:

• Losses caused by technical errors, server outages, or internet connectivity issues.
• Problems arising from your device or network.
• Software errors from third-party game providers.
• Leakage of your account information to third parties if caused by your own negligence.
• Unforeseen circumstances (force majeure) such as natural disasters or government orders.

10 Responsible Gaming

kx98 is fully committed to responsible gaming. We believe that gaming is a form of entertainment that should always be enjoyed in a controlled and mindful manner.

10.1 Self-Imposed Limits

You can set the following limits on our platform on your own:

• Daily, weekly, or monthly deposit limits.
• Maximum amount per single bet.
• Daily gaming time limit.
• Temporary or permanent voluntary self-exclusion.

10.2 Support & Resources

If you are experiencing issues with gaming addiction, please contact our 24/7 live chat support. We will help connect you with professional assistance. For more information, visit our Responsible Gaming page.

11 Account Security

Keeping your account secure is primarily your own responsibility. Please follow the guidelines below:

• Use a strong and unique password and change it regularly.
• Never share your login credentials with anyone else.
• Avoid logging in from public or shared devices.
• If you notice any suspicious activity, inform us immediately.
• Stay alert to phishing or fraudulent messages — kx98 will never ask for your password via email or message.

Any activity carried out using your login credentials will be considered your responsibility.

12 Contact & Dispute Resolution

12.1 Complaints Process

If you have any complaint or dispute, please contact our customer service team first. Upon receiving a complaint, we will investigate within a reasonable time and attempt to provide a resolution.

12.2 Contact Methods

12.3 Final Decision

kx98's decision in resolving disputes shall be considered final. However, either party retains the right to appeal to the relevant legal authority.