Your Privacy Is Our Responsibility
This document describes in detail how your personal information is collected, stored, used, and protected on the kx98 platform.
Last Updated: January 2026 | Effective Date: January 1, 2026
1. Introduction
kx98 (hereinafter "we", "our", or "the platform") is a safe and trusted online entertainment platform for Bangladeshi users. We take the privacy of personal information of all our members very seriously.
This Privacy Policy ("Policy") will inform you about what information we collect, why we collect it, how we use and protect it, and what your rights are. When you use the kx98.cam website, create an account, or use our services, you are considered to have accepted the terms of this Policy.
If you have any questions about our privacy policy, please contact us at [email protected].
2. Information We Collect
We collect various types of information to ensure we can provide our services on the kx98 platform and to improve your experience. The types of information collected are described in detail below:
Identity Information
Full name, date of birth, nationality, and government-issued identity document details (for age verification).
Contact Information
Email address, mobile number, and postal address where applicable.
Financial Information
bKash, Nagad, Rocket, or Upay account numbers and bank account details (for processing transactions).
Transaction Information
All records related to deposit and withdrawal amounts, dates, times, and payment methods.
Technical Information
IP address, browser type, device identifier, operating system, and cookie data.
Usage Information
Gaming activity on the platform, preferred games, session duration, and betting history.
3. How We Collect Information
3.1 Information Provided Directly
You provide information directly when you register on kx98, verify your account, make deposits or withdrawals, or contact support.
3.2 Automatically Collected Information
When you visit our platform, our system automatically collects technical information. This includes:
- Browsing logs and access timestamps
- Referring pages and clickstream data
- Cookies and similar tracking technologies
- Device fingerprinting information (for fraud prevention)
3.3 Information Received from Third Parties
We may receive necessary information from payment processors (bKash, Nagad, Rocket, Upay) and identity verification agencies for security and compliance purposes.
4. Purpose of Using Information
We use the information we collect for the following legitimate purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To provide gaming services, bonuses, and rewards.
- Financial Transactions: To process deposits and withdrawals and to maintain transaction records.
- Age Verification: To ensure services are provided only to those aged 21 or above.
- Security and Fraud Prevention: To protect accounts and detect suspicious activity.
- Responsible Gaming: To identify and support problematic gaming behaviour.
- Customer Service: To respond to your enquiries via 24/7 live chat and email support.
- Legal Compliance: To comply with applicable laws and regulations and to respond to requests from relevant authorities.
- Service Improvement: To analyse user experience and improve the platform.
5. Data Storage and Security
kx98 applies industry-standard security measures to protect your personal information. Our security framework is as follows:
5.1 Technical Security
We use SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between you and our servers completely secure. Transaction information is stored in encrypted form and is protected from unauthorised access.
5.2 Organisational Security
Only authorised staff have access to personal information, and they are bound by confidentiality agreements. Our systems are subject to regular security audits.
5.3 Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Some information must be retained for a specified period due to legal obligations.
Response to a Data Breach
If a data security breach occurs that may affect your information, we will notify you directly as soon as possible and take necessary remedial action.
6. Sharing Information with Third Parties
We do not sell your personal information or transfer it commercially to third parties. However, information may be shared in the following circumstances:
6.1 Service Provider Partners
Payment processors (such as bKash, Nagad, Rocket, Upay), game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe), identity verification services, and technology infrastructure providers may process information to a limited extent and under contractual confidentiality obligations.
6.2 Legal Obligations
We may be required to disclose information to comply with court orders, legitimate requests from government authorities, or applicable legal requirements.
6.3 Business Restructuring
In the event of a merger, acquisition, or asset sale, user information may be transferred. Should this occur, we will notify you in advance.
6.4 Preventive Measures
Information may be shared with relevant authorities to prevent and investigate fraud, money laundering, or other illegal activities.
7. Cookie Policy
Cookies are small text files stored in your browser. The kx98 platform uses cookies for the following purposes:
- Essential Cookies: To maintain login status, ensure security, and keep core services functioning.
- Functionality Cookies: To remember your language, theme, and other preferences.
- Analytics Cookies: To collect platform usage statistics and improve services.
- Security Cookies: For fraud detection and account protection.
You can manage cookies from your browser settings. However, disabling essential cookies may cause some platform services to not function properly.
8. Your Rights
Every member registered on our platform has the following rights regarding their personal information:
Right to Know
You can request to know what information we hold about you, why, and how it is being used.
Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to Deletion
Beyond legal obligations, you can request that your information be deleted — however, this is linked to the closure of your account.
Right to Object to Processing
You can object to your information being processed for specific purposes, particularly for marketing purposes.
Right to Data Portability
You can request to receive your personal information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be temporarily suspended.
To exercise any of the above rights, write to [email protected]. We are committed to responding to your request within a reasonable time.
9. Protection of Minors' Information
kx98 is a platform exclusively for adults. Only persons aged 21 or above may use our services. We do not intentionally collect information from any minor.
An age verification process is carried out at the time of registration. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If a parent or legal guardian believes that a minor is using our platform, please contact us at [email protected].
10. International Data Transfers
Some servers of our service provider partners may be located outside Bangladesh. In the case of such transfers, we ensure that:
- Privacy protection standards are maintained.
- Adequate protection of data is ensured through contractual arrangements.
- Third-party partners are obliged to meet the standards of this privacy policy.
11. Changes to the Policy
kx98 reserves the right to update this privacy policy from time to time. For significant changes, we will:
- Publish a clear notice of the changes on the website.
- Notify registered members by email.
- Clearly state the effective date of the revised policy.
Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. We ask that you always read the updated policy.
12. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:
Email Support
For any privacy-related matters:
[email protected]
Live Chat Support
24/7 live chat support is available in Bengali.
Use chat for a faster response.
This privacy policy is prepared by kx98 and is effective from January 1, 2026. It should be read together with the Terms and Conditions and Responsible Gaming policy.